Shipping and Returns

We start working on your order as soon as it is placed.

Personalized items cannot be returned or exchanged as each piece is customized for you or your loved one!

Non-personalized item(s) can be returned to us within 75 days of your purchase. After 75 days, unfortunately, we can’t offer you a refund or exchange. 

We strive for 100% customer satisfaction so if you’re unhappy for any reason with any order order we ask that you reach out to our customer service team. Email us at support@stethems.com and we will work with you to make things right.