We start working on your order as soon as it is placed.
Personalized items cannot be returned or exchanged as each piece is customized for you or your loved one!
Non-personalized item(s) can be returned to us within 75 days of your purchase. After 75 days, unfortunately, we can’t offer you a refund or exchange.
We strive for 100% customer satisfaction so if you’re unhappy for any reason with any order order we ask that you reach out to our customer service team. Email us at firstname.lastname@example.org and we will work with you to make things right.